The shipper is responsible for proving that the freight was delivered to the carrier in good condition and packaged correctly. It is then the burden of the carrier to prove it was not negligent and one of the exceptions under the Carmack Amendment applies.
When filing a freight claim the shipper or consignee must?
In order for a claim to be filed, the shipper or consignee must establish the following three (3) elements. That the shipment was delivered to the carrier in good condition. That delivery to the consignee was short goods, had goods damaged or was delivered unreasonably late. The amount of damages incurred.
How does a freight claim work?
A freight claim is a demand for reimbursement from the carrier when shippers are overcharged or face losses due to damaged packages. A signed agreement between the carrier and shipper should identify liability details, and what types of claims can be filed.
What do you need to file a freight claim?
- The shipment must be identified so the carrier can complete an investigation.
- The type of loss or damage must be stated.
- The amount for the claim must be stated.
- A demand for payment by the carrier must be included.