The receiver, also often noted as the consignee, is responsible for documenting any loss or damages that might result from the carriage and delivery of freight.
Who is responsible for damaged shipping?
Who is liable for shipping damage? From the simplest standpoint, the carrier has responsibility and liability when they take control of cargo from the seller. The buyer takes responsibility when it signs off on the shipment after delivery by essentially stating the cargo was in good condition when they received it.
How do you deal with damaged freight?
How to Handle Damaged Freight: A Guide
- Step 1: Do not turn the driver away!
- Step 2: Accept the damaged goods.
- Step 3: Document everything.
- Step 4: Keep the freight (and Packaging)
- Step 5: Prevent further damage to freight.
- Step 6: Pay the charges.
- Step 7: File the freight claim immediately.
Who is responsible for the freight?
FOB Destination, Freight Prepaid, & Charged Back: The seller takes responsibility for freight until delivery of the goods, and the buyer deducts the charges from the invoice. The original invoice includes the freight charges initially paid by the seller.